TurboTax® Live Full Service Get a Tax Expert to File Your Taxes

We guarantee your taxes are done 100% right, getting you every dollar you deserve.When you connect live with an expert, you’ll see their specific credentials. From mid-April through early January, our experts are available Monday-Friday from 5 AM through 5 PM PT.If you choose to work with an independent Intuit TurboTax Verified Pro, the Pro will share the hours they’re available directly with you. You can speak to your tax expert on the phone, through a live one-way video call on your screen (you can see your tax expert, but they can’t see you), or in-person with an independent Intuit TurboTax Verified Pro where available. Your tax expert will ask you questions and provide advice as they prepare your return and get ready to file on your behalf. You can also communicate with your tax expert via the messaging center as needed. You can have your refund directly deposited into a free to open checking or savings account with Credit Karma Money™.

1. When you’re done preparing your taxes, you can get a tax expert to review your return to make sure it’s 100% correct.When you’re satisfied and ready to file, simply pay and e-file or print your tax return.
2. They can handle all kinds of tax situations, from simple to complex; and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits.
3. In addition to Taxpayer Assistance Centers, the IRS also offers the Taxpayer Advocate Service to those in need of severe help.
4. They have their own business and may also offer different or additional services from those offered in TurboTax Full Service.
5. A Form 1040 return with limited credits is one that’s filed using IRS Form 1040 only (with the exception of the specific covered situations described below).

After starting in Live Full Service, we’ll ask you some questions to learn about your tax situation and create a personalized tax planner for you. This tax planner helps you know what docs you’ll need so you can gather them and start securely uploading them to your TurboTax account. Or you can get started with a free tax-filing software alternative. Cash App users can file taxes free through the app; it doesn’t attempt to upsell you. Plus, the IRS is rolling out Direct File in some states, 100% free.

Your personal information (like SSN) will be masked so the expert can’t see it. Even so, it tops the list of best tax-filing software out there. TurboTax earns its due by making tax seasons quick and mostly https://turbo-tax.org/ painless. Last year, it took me a few hours to submit all my taxes through the platform, despite it being my first time. Despite what its misleading advertisements promise, TurboTax usually costs money.

This will help us direct you to the right expert to answer your question. Our team of US-based tax experts have extensive experience and internal training. They can handle all kinds of tax situations, from simple to complex; and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits.

If at any time you want to be matched to a new expert, you can inform your current expert and they’ll help you get reassigned.Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. You may see this option after starting with Live Full Service if it’s available in your area. You can receive your refund by check, whether you’re printing or e-filing. One of the most common reasons to call IRS customer service is to check your refund status.

Your tax expert will find every dollar you deserve, guaranteed

There are a few options for you to fix this, depending on the situation. If you’re using a TurboTax Live product, you can select Live Help or Expert Help to connect with a TurboTax specialist. Click here to read our full review for free and apply in just 2 minutes. If you’re on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Here’s a handy list of some of the top tax service providers and how to get in touch with them if you need help. But I have moved and changed my number plus my email.

Get answers to your post-filing questions

There are multiple ways to get in touch with us.

TURBOTAX ONLINE GUARANTEES

For example, if you started in our Free Edition, but we later learn you had investment sales (not covered in Free Edition), we’ll ask you to upgrade to cover your investment sales. Prices for paid products are determined based on the product you use and the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases.Your price could also change if you decide to upgrade your service level and add expert help, or if you choose to add other services like Audit Defense.

Balance Due Questions

To speak to the bot, click “Help” in the top-right corner of the desktop platform. You can ask the chatbot anything in natural language. If it doesn’t know the answer, it will direct you to the TurboTax community forums or offer expert (human) help. In addition to Taxpayer Assistance Centers, the IRS also offers the Taxpayer Advocate Service to those in need of severe help. This independent organization within the IRS can help step in when the previously listed steps aren’t helpful enough. Similar to the Taxpayer Assistance Center, there is at least one Taxpayer Advocate Service office in each state.

Even if you’re lacking forms, you can begin right now on TurboTax because it automatically saves your progress. To help minimize your wait time, consider calling first thing in the morning or right before the IRS customer service line closes for the day. The IRS customer service hours are from Monday through Friday, 7 a.m. Local time, so calling as soon as they open in your area might be beneficial. Hand off to an expert matched to your unique needs, who will get to know you and your tax situation. You can even request they do your taxes again next year.

Not to mention, you might be fielding unemployment insurance claims, stimulus check income and pandemic-driven changes in residence. On the bright side, you might be owed more money for a number of reasons this year, like if you had a baby, claimed newly qualified dependents or are part of a mixed-citizenship status family. If you have any questions while you prepare to file or after you’ve sent in your claim, you may be trying to figure out how to contact your tax service provider. All features, services, support, prices, offers, terms and conditions are subject to change without notice. To receive guidance from our tax experts and community. Although your tax questions are important and are valued as such, keep in mind the sheer volume of callers that also have questions or concerns about tax-related items.

Maybe you like the rush of barely making the deadline. Maybe cutting it close is one of many tiny ways you rage against the machine. So long as you avoid late payment penalties, you’re golden. turbotax contact us Real experts – to help or even do your taxes for you. Select your TurboTax version below for instructions on how to obtain the right phone number for your question or situation.